Privacy Policy

1. Data Controller & Contact Information

Meva Clinic ("we", "our", or "us"), operating as an international patient care brand in Istanbul, Turkey, acts as a Data Controller in accordance with GDPR (EU 2016/679) and Turkish Personal Data Protection Law No. 6698 (KVKK).

For any inquiries or privacy requests, contact us at Meva Clinic, Istanbul, Turkey. Email: info@mevaclinic.com.

2. Categories of Data Collected

We may collect and process the following categories of personal data:

• Identity Data: Full name, date of birth, passport details required for medical travel.
• Contact Data: Email address, phone number, WhatsApp account.
• Technical Data: IP address, browser type, website usage.
• Special Data (Health): Medical history, clinical records, test results, and photographs provided voluntarily.

3. Purpose & Legal Basis of Processing

Your data is collected and processed for:

• Preliminary evaluation of medical dossiers and coordinating second medical opinions.
• Arranging treatment logistics (hotel bookings, private VIP transfers).
• Facilitating communication with accredited partner hospitals in Istanbul.

Legal basis: Art. 6(1)(b) GDPR for pre-contractual steps; Art. 9(2)(a) GDPR (explicit consent) for health data.

4. International Data Transfers

You explicitly consent to your medical and contact data being transferred to our accredited partner hospitals and clinics in Istanbul, Turkey.

5. Security & Third-Party Processors

We utilize secure infrastructure (cloud hosting, CRM systems, WhatsApp Business). All data is encrypted in transit and at rest (SSL/TLS).

6. Data Retention

We retain personal data only for as long as necessary for the described coordination purposes or statutory legal obligations.

7. Your Rights (GDPR & KVKK)

As a data subject, you hold the following rights:

• Right of access, rectification, or erasure of your data.
• Right to restriction of processing or to object to processing.
• Right to data portability and withdrawal of consent.

To exercise your rights, submit a written request to info@mevaclinic.com.

8. Medical Disclaimer & Final Assessment

IMPORTANT: Online communications are purely informational and do not replace direct in-person medical evaluation.

Final medical eligibility for any surgical procedure is established exclusively by authorized specialist physicians at partner hospitals in Turkey.